Terms & Conditions

4:16 PM

Agape Boutique Terms & Conditions

1. Items sold are not refundable or exchangeable. We will include a detailed description of every item for the buyers to refer.

2. Buyer should allow within 1-2inch discrepancies for the measurements stated on dresses due to different ways of measurement.

3. Due to setting of the monitor, color might be slightly different with the picture posted, therefore, we will state the actual color of the item.

4. Buyer may request for gift delivery. Contact us and we will be glad to help you in preparing a gift card with personalized message with NO charges (FREE).

5. Buyer may request for special/appointed delivery date. Just simply indicated the date you wish your goods to be delivered.

6. We will not hold any further responsibility after the items have shipped out from our place.

7. All items will be delivered only after the payment has been made.

8. Please ensure that your shipping address location has someone in during daytime as PosLaju requires signature upon delivery. If not, they will drop the parcel at the nearest PosLaju office and you will have to collect it yourself there.

9. All information provided to us will be deemed personal and will be kept confidential.

10. We reserve the right to make changes on our site, policies and the terms & conditions at any point of time.

11. By using this site, you are agreeing to our Terms & Conditions.

12. If you have further questions, you may refer to our FAQ section or simply contact us.


Pre-Order Terms & Conditions


1. Please bank-in the total amount once you have placed the order. Order will not be placed if full payment did not receive.

2. We are launching first come first serve service. Whoever pays first will get the clothes first.

3. If items is no longer available, we will contact you and refund you the total amount.

4. Once order placed to factory, will take around 10 days to arrive our shop.

5. Once received and checked, we will send out the cloths within 1-3days to all customers.

6. Our factory located at overseas, sometime shipment might delay due to weather, customs clearance and other unforeseen circumstances.

7. We are placing the order directly from factory, therefore we are not able to personally view & check out the quality of items one by one and we will not hold responsible for it.

8. Customer will need to bear the risk for all pre-order items. We will not hold responsible for complaint such as different color, not as nice as imagine, too small, too big, quality not as good as imagine, small stain, don’t like the color and etc.

9. We only accept return if the cloths have more than 5cm stain, holes or cloths send out wrongly by us. Return postage will be bear by customer, Agape Boutique will only bear the postage for new replacement item.

A gentle reminder for Pre-Order purchase:

a. It would be better to avoid ordering white color cloths as the risk of dirty might be higher.

b. Out of stock might happened on pre-order item. Don’t worry, we will inform you and refund the full amount.

c. Buyer should allow within 1-2inch discrepancies for the measurements stated on dresses due to different ways of measurement.

d. Due to setting of the monitor, color might be slightly different with the picture posted; therefore, we will state the actual color of the item.

e. Please DO NOT place order if you are unable to wait for the shipment to arrive. Once Pre-Order placed are NOT REFUNDABLE. However if item are out of stock we will refund back the full amount base on both side mutual understanding.

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13 comments

  1. how much would it charge for the postage?

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  2. how much cgarge for the stock delivery?

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  3. Hi Demelza,

    It depends on which area you stay. Peninsular Malaysia is RM 6 for 1-9 items, while for Sabah/Sarawak is RM 10 for 1-2 items, 3 items above will add RM 1 each items.
    You may click below link to see the details: http://agapeboutique.blogspot.com/2009/03/postage-charges.html

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  4. usually, how long the shipping will be arrive in your shop? i mean for pre-order ?

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  5. Hi Lia,

    Usually will be 2 weeks. The delivery date we published on blog will be the date you will receive the item :)

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  6. can I return the clothes if the size is not suitable and exchange with other clothes.

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  7. Hi Anonymous,

    Sorry babe, we do not accept return is the sizes is not suitable. Buyer are advise to check the measurement carefully before purchase :)

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  8. Do you do COD ? I'm a foreigner so I don't own a bank account :(

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  9. Hi B, yes we do but only applicable to Penang Island. The meet-up service is FREE however it's only applicable to few places such as Greenland, Sunny Point and Queensbay :)

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  10. Hi, can I still order the pre-order items that are supposed to arrive today/5th Sept?

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  11. Babe,

    That is not arrive today, is actually new designs uploaded as today :) Yes, you may order it :)

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  12. how about to jakarta ( indonesia).....thx

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  13. Hi Ageng,

    You mean postage to Jakarta?
    It is bit pricey, mind email us to further discuss ?

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